Disproportionate Burden Assessment
Accessibility statement
This accessibility statement applies to this website. The URL for this website is www.
This website is run by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.
We want as many people as possible to be able to use this website.
This means you should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without the text spilling off the screen
- Navigate the website using just a keyboard
- Navigate the website using speech recognition software
- Listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We aim to make the text easy to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We aim for the website to be as accessible as possible. However, some documents are not fully accessible. This is the case for more complicated documents such as our Board documents.
Some documents:
- Are in PDF format and are not accessible
- Include images that are not marked as decorative or have alternative text (alt text)
- Do not have a title set in the document properties
- Do not have a set primary language
- Include tables that are missing headers
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Email: communications
Phone: 0191 245 6877
We'll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Trust’s communications team at communications
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
We are not aware of any non-compliances with the accessibility regulations. Our site is partially compliant with exemptions that we have assessed to be a disproportionate burden.
The website contains a range of third party content and functionality. This may direct you to a related service, or partner we work with, where we are not responsible for the accessibility of this content.
Disproportionate burden: Documents published after 23 September 2018
We always do our best to ensure that documents essential to care are accessible to everyone. However, we have assessed that ensuring every document published on our website meets the accessibility legislation would be a disproportionate burden.
Read our assessment of disproportionate burden for documents published since September 2018.
Content that's not within the scope of the accessibility regulations
Older PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new documents we publish will meet accessibility standards, where these are not listed as a disproportionate burden.
What we're doing to improve accessibility
We always try our best to make this site as accessible as possible.
Our accessibility roadmap shows our progress and plans to fulfil this ambition.
If you have any feedback, please email communications@cntw.nhs.uk
Preparation of this accessibility statement
This statement was prepared on 26 November 2025.