Adult Secure Services

Telephone: 01642 837512 Email: securereferrals@nhs.net

Referral form can be downloaded here

Crisis

Crisis Resolution and Home Treatment Team Service – Newcastle and Gateshead

Patient Group: People 16+ 

Availability: 24/7 

Telephone: 111 and select mental health option. 

Children and Young People Service

Children and Young People Service (CYPS)

Patient Group: Children and young people aged 0-18 years with mental health and/or learning disabilities

Availability: Monday to Friday: 8am-8pm. 

Telephone: 0191 246 6913 or freephone 0800 652 2864 

Email: NGCYPS@cntw.nhs.uk

Community Treatment Teams

Newcastle West Community Treatment Team

Patient Group: People 18+ 

Availability: Monday-Friday: 9am-5pm

Telephone: 0191 287 5060 

Address: Silverdale, Grainger Park Road, Newcastle, NE4 8RR

North and East Community Treatment Team

Patient Group: People 18+ 

Availability: Monday-Friday: 9am-5pm                 

Telephone number: 0191 287 5300 

Address: NHS Centre, Molineux Street, Byker, Newcastle, NE6 1SG

Newcastle West Older Peoples Community Treatment Team

Patient Group: Older people 

Availability: Tuesday – Friday: 9am-5pm           

Telephone number: 0191 246 8655 

Address: St. Nicholas Hospital, Jubilee Road, Newcastle upon Tyne, NE3 3XT

Newcastle North Older Peoples Community Treatment Team 

Patient Group: Older people 

Availability: Monday-Friday: 9am-5pm 

Telephone number: 0191 246 8655 

Address: St. Nicholas Hospital, Jubilee Road, Newcastle, NE3 3XT.

Gateshead and Newcastle Homeless Service

Patient Group: People 18+ who are homeless/living in insecure accommodation, experiencing difficulties with their mental health 

Availability: Monday – Friday: 8.30am-4.30pm

Telephone: 0191 287 5060

Address: Silverdale, Grainger Park Road, Newcastle upon Tyne, NE4 8RR

Community Team Learning Disabilities (CTLD) including Positive Behavioural Support – Newcastle

Patient Group: People 18+ who have complex physical health needs, challenging behaviours or mental health needs.

Availability: Monday – Friday: 9am-5pm 

Telephone number: 0191 210 6868

Email: CTLDAdmin@cntw.nhs.uk 

Address: Benton House,136 Sandyford Road, Newcastle upon Tyne, NE2 1QE

Veterans

Veterans Service

Patient Group: OpCOURAGE offers a range of specialist support and treatment for members of the armed forces community.

Availability: 8am – 8pm, 7 days a week 

Telephone number: 0300 373 33 32

Email: OpCourageNORTH@cntw.nhs.uk 

Address: Vermont House, Concord, Washington, NE37 2SQ.

Useful links:

Combat Stress: www.combatstress.org.uk

Royal British Legion: www.britishlegion.org.uk

SSAFA: www.ssafa.org.uk

Veterans UK: www.veterans-uk.info

Early Intervention in Psychosis

Early Intervention in Psychosis Service – Newcastle

Patient Group: People 14-65 

Availability: Monday-Friday: 9am-5pm 

Telephone number: 0191 2876210

Email: EIPAdminNewcastle@cntw.nhs.uk

Address: Ravenswood Clinic, Ravenswood Road, Heaton, Newcastle upon Tyne,

NE6 5TX

Drugs and alcohol

Newcastle Treatment and Recovery (NTaR)

Patient Group: Any age 

Availability: Monday-Friday: 9am-8.30pm. Saturday/Sunday: 11am-1.30am, 2pm-5pm

Telephone number: 0191 2061117

Email: NTARreferrals@cntw.nhs.uk

Address: Plummer Court, Carliol Square, Newcastle, NE1 6UR

Learning Disabilities

Community Team for Learning Disabilities (CTLD) including Positive Behavioural Support Service

Patient Group: People 18+

Availability: Monday-Friday: 9am-5pm

Telephone number: 0191 210 6868 Email: CTLDAdmin@cntw.nhs.uk

Address: 136 Sandyford Rd, Benton House, Newcastle, NE2 1QE

Memory and Later Life

Memory Assessment Service

Patient Group: People referred by GP due to concerns about their memory

Availability: Monday-Friday: 9am-5pm

Telephone number: 0191 246 8753 Email: MAMS@cntw.nhs.uk

Address: St. Nicholas Hospital, Jubilee Road, Newcastle upon Tyne, NE3 3XT

In Newcastle CNTW do not provide:

  • Talking Therapy services