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This leaflet may not be reproduced in whole or in part, without the permission of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.

Information for patients about Lamesley, an inpatient ward for women over the age of 18 years based at the Hadrian Clinic, Campus for Ageing and Vitality, Newcastle upon Tyne.

This leaflet provides you with information that you will find useful during your stay. If you are not sure about anything in this leaflet please ask a member of staff.

Lamesley is an inpatient ward based at the Hadrian Clinic, Campus for Ageing and Vitality, Newcastle upon Tyne.

The service is for women over the age of 18 years who are struggling with their mental wellbeing, who require a period of assessment or treatment in hospital.

At times when people are struggling with their mental health they can require a safe place, to receive support, care and treatment, allowing their wellbeing to improve so they can return to their usual environment.

When you arrive you will be welcomed by a member of the care team. They will explain what will happen during your stay and give you information. You will be supported to settle into the environment by the team here on Lamesley.

The length of stay depends upon your personal needs. The care team will discuss this with you.

The activities will depend on what support you need for your recovery. Activities may include both social and recreational and will focus on developing new skills to manage your mental health. You will work with the following team members:

  • Named Nurse – Your named nurse will work through a process of getting to know you and together you will develop care plans to meet your needs and aid your recovery whilst you are here on Lamesley.

  • Exercise Therapy – We aim to engage you in physical activity which will improve your wellbeing and encourage positive lifestyle changes.

  • Psychology – If there is an identified need upon admission, psychology can support the team in assessing your needs and developing and advising on brief psychological interventions.

  • Occupational Therapy – Look at how you manage your everyday activities. They will do this with you individually or through group sessions

  • Speech and Language Therapy (SALT) – Can help you to understand your care, express yourself and communicate with others more effectively.

  • Activity Worker – The activity worker runs groups and individual sessions to provide routine and structure to your day.

Staff can arrange an interpreter if you need one.

Contact Traveline:
Telephone: 0871 200 22 33
Website: www.traveline.info

If you want to make a comment, suggestion, compliment or complaint you can:

We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention. You can provide feedback in the following ways:

  • the quickest way for you to do this is to complete our short online survey at www.cntw.nhs.uk/yourvoice
  • complete a Your Voice survey, available on wards, reception areas or from staff
  • other options for sharing your feedback and experience www.cntw.nhs.uk/yourfeedback

Patient Advice and Liaison Service (PALS)
PALS provide confidential advice and support, helping you to sort out any concerns that you may have about any aspect of your or your loved ones care.

We act independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations, to negotiate prompt solutions. If necessary, we can also refer patients and families to specific local or national-based support agencies.

North of Tyne
Telephone: 0800 032 0202
Email: pals@nhct.nhs.uk
Post: FREEPOST PALS

South of Tyne
Telephone: 0800 328 4397
Text: 07825 061 035
Email: pals@cntw.nhs.uk

Post: Patient Advice and Liaison Service, Garden Lodge, Hopewood Park, Ryhope, Sunderland, SR2 0NB

9am – 4.30 pm, Monday to Friday

An answerphone is available at all times for you to leave a message. A member of the PALS team will aim to return your call as soon as possible.

  • Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust 
    Tel: 0191 246 6800
     

  • Lived Experience Service
    Tel: 01670 501 816

  • Your Voice Counts (Independent Mental Capacity Advocate Service)Help vulnerable people who lack capacity who are facing important decisions made by the NHS and Local Authorities about serious medical treatment and changes of residence – for example, moving to a hospital or care home. Provide Independent Mental Health Advocates to support people detained under the Mental Health Act.
    Tel: 0191 478 6472

Lamesley
Hadrian Clinic
Campus for Ageing and Vitality
Westgate Road
Newcastle upon Tyne
NE4 6BE

Tel: 0191 246 8648

Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.

This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre Tel: 0191 246 7288

Published by the Patient Information Centre
2025 Copyright: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Ref: PIC/487/0425 April 2025 V9

Website: www.cntw.nhs.uk
Telephone: 0191 246 7288

Review date 2025