Information about psychological services on Alnmouth, Warkworth and Embleton adult acute admission wards at St George’s Park Hospital.
This leaflet tells you about what support is available from psychological services on the acute mental health wards at St Georges Park hospital.
The service consists of three wards for adults experiencing acute mental health problems:
– Alnmouth: female ward
– Warkworth: male ward
– Embleton: male ward
Psychological services are made up of:
– Clinical Psychologists
– Psychological Therapists
– Art Psychotherapists
– Assistant Psychologists
Psychology sessions may be helpful during your admission.
Psychology helps people understand and cope better with lots of different issues, such as:
– Difficulties managing emotions
– Feeling depressed or low in mood
– Feeling anxious or experiencing panic attacks
– Hearing voices or having unusual experiences
– Experiencing distressing or traumatic events
– Self harm or suicidal thoughts
– Managing Anger
– Difficulties in relationships with other people
We can help you think about problems you have and talk about things that might help.
Art Psychotherapists help people think about and express their feelings by using different kinds of art.
Art can help you express feelings that you might find hard to talk about.
Making a piece of art can help you understand yourself and your past experiences.
You don’t have to be good at art to have a go.
Art therapy can be done on your own or in a group.
If you want to try art therapy you can ask the ward staff who will plan for someone to come and meet you.
Individual sessions
– Assessment – psychology staff may meet with you to conduct further assessments around your difficulties and to help determine what support may be helpful both in hospital and in the community.
– Formulation – formulation can be used to improve your understanding of your strengths and difficulties and to help break your problems down into different parts.
– Therapy or skills-based sessions:
Depending on your needs, psychological services may offer therapy or skills-based session during your inpatient stay, or may make suggestions about what could be helpful for you in the community.
Psycho-education Groups
– On some wards Psychological services help to run groups.
– Groups can help you to learn new skills or coping strategies to help manage your feelings.
– You can ask nursing staff or activity workers about the groups running on the ward.
Family Meetings
Working with you and your family can be an important part of your recovery.
Psychological services can meet with your family and help you communicate with them.
Supporting staff
Psychological services work closely with the ward staff to help support you, this may include attending meetings about your care or supporting with developing care plans informed by psychological approaches.
We also complete research projects to help develop effective interventions and evaluate our services to help improve them
Here are things people have told us about what they found helpful from psychological services:
“My confidence has grown.”
“Improved wellbeing, less stressed as someone knows the extent of problems I face daily.”
“Just that I had someone on my side for a change.”
“Having someone to confide in about frustrations and problems I face.”
Everything you tell us is kept confidential within the service.
This means we only share information with other people involved in your care unless we were to be worried about the safety of yourself or others.
When you are close to being discharged from the ward we may meet with community services to handover your care. Sometimes we may develop a summary of the work you have completed with us to share with community services.
If you want to make a comment, suggestion, compliment or complaint you can:
- Talk to the people directly involved in your care
- Ask a member of staff for a feedback form, or complete a form on the Trust website www.
cntw.nhs.uk/ contact/ complaints/ - Telephone the Complaints Department Telephone: 0191 245 6672
- Email complaints
@cntw.nhs.uk
We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention.
You can provide feedback in the following ways:
- the quickest way for you to do this is to complete our short online survey at www.
- complete a Your Voice survey, available on wards, reception areas or from staff
- other options for sharing your feedback and experience www.
Patient Advice and Liaison Service (PALS)
PALS provide confidential advice and support, helping you to sort out any concerns that you may have about any aspect of your or your loved ones care.
We act independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations, to negotiate prompt solutions. If necessary, we can also refer patients and families to specific local or national-based support agencies.
North of Tyne
Telephone: 0800 032 0202
Email: pals
Post: FREEPOST PALS
South of Tyne
Telephone: 0800 328 4397
Text: 07825 061 035
Email: pals
Post: Patient Advice and Liaison Service, Garden Lodge, Hopewood Park, Ryhope, Sunderland, SR2 0NB
9am – 4.30 pm, Monday to Friday
An answerphone is available at all times for you to leave a message. A member of the PALS team will aim to return your call as soon as possible.
Self help leaflets – Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
www.
Mindfulness support and app
www.
Substance use support
www.
Understanding voice-hearing
understandingvoices.com
Crisis support and suicidal thoughts
www.
Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.
This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre on telephone 0191 246 7288
Published by the Patient Information Centre
2025 Copyright: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Ref: PIC/924/0125 January 2025 V1
Website: www.
Telephone: 0191 246 7288
Review date 2028