Quality Approved Resource logoThis leaflet may not be reproduced in whole or in part, without the permission of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.

This wallet card contains useful contacts if you are worried about your own mental health or the mental health of someone you know.

If you would like free printed copies of this wallet size fold up card for yourself or to share within organisations please email pic@cntw.nhs.uk  

If you, or someone you know, are in a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support. NHS 111 is available 24/7, every day.

If you are D/deaf or have hearing loss, you can contact NHS 111 using SignVideo or the 18001 111 Relay UK app.

If you or another person have been harmed or are at immediate risk you may require an emergency response. Contact 999 and ask for the relevant service

Mental health problems may be more common than you think. Many of us are affected by mental health difficulties at any time. This experience can be very painful, even though it may not be as visible as physical health issues like a broken arm.

  • Every Mind Matters - mental health and self-care for young people
  • Kooth - an online mental wellbeing community.
  • Young Minds - Information about children and young people's mental health.

A range of 23 mental health self help guides are available at www.selfhelp.cntw.nhs.uk

  • Beat – provide support with eating disorders telephone: 0808 801 0677 (3pm-8pm Mon-Fri)
  • Childline – confidential advice and support telephone: 0800 1111 (24 hrs)
  • FRANK – advice and information about drugs telephone: 0300 123 6600; Text 82111 (24/7)
  • Hopeline247 – support if you feel suicidal telephone: 0800 068 4141; Text 88247 (24/7)
  • Mencap – information and advice for people with learning disabilities and their families telephone: 0808 808 1111
  • Young Minds parents helpline – telephone: 0808 802 5544 (9.30am-4pm Mon-Fri)
  • Shout – provides free, 24/7 text support for young people across the UK experiencing a mental health crisis. Text SHOUT to 85258
  • The Samaritans – telephone: 116 123 (24 hrs)

May 2024 V13