This leaflet provides information that you may find useful whilst attending the Physical Treatment Centre.
This leaflet provides you with information that you will find useful whilst attending the Physical Treatment Centre. If you are not sure about anything in this leaflet please ask a member of staff.
The Treatment Centre is based on the ground floor of the East Wing corridor, St Georges Park, Morpeth, Northumberland.
The services provided are:
- Electrocardiograph (ECG) – A monitoring test on your heart that involves the placement of some stickers and leads on the chest area, a reading is taken of the electrical activity in your heart.
- Clozapine Monitoring Clinic – Blood sampling at a frequency determined by Clozapine Monitoring Service and physical health monitoring.
- Phlebotomy -Taking of blood samples as requested by your Doctor.
- Electroconvulsive Therapy (ECT) – Is a well established treatment, used for a smaller number of more serious conditions. It involves a small amount of electricity being passed across the brain for usually 0.2-0.8 seconds. ECT is only given under general anaesthetic and with a drug to relax the body’s muscles. This produces an artificial epileptic fit that affects the entire brain, including the parts which control thinking, mood, appetite and sleep.
The services provided by the Treatment Centre support your overall treatment plans.
When you arrive in the department you will meet one of four qualified mental health nurses, who work within the department consisting of a Manager and three Staff Nurses. They will explain what will happen during the time you may be in receipt of our services.
- Please note that referral to any of our clinics needs to be made through your key worker on the ward or your ward doctor.
- The centre staff liaises closely with doctors and nurses on the wards as well as pharmacy staff and those you may have contact with in the community.
- The Treatment Centre provides services for in-patients and some out-patients.
- Staff at the Treatment Centre will be happy to provide information to you and/or your carer about any treatment or therapy that may be recommended for you.
- Please ask your named nurse or doctor about this and one of our staff could visit you on the ward, or a visit to our department could be arranged, as appropriate.
People usually attend appointments in the Treatment Centre for approximately 15-30 minutes depending on which service you are receiving.
Timetable of services
Monday
AM – Phlebotomy
PM – ECG, ECT work up clinic
Tuesday
AM – ECT, Phlebotomy
PM – ECT follow up clinic, ECG
Wednesday
AM – Phlebotomy
PM – ECG, ECT work up clinic
Thursday
AM – Clozapine Clinic
PM – ECT, ECG, ECT work up clinic
Friday
AM – ECT, Phlebotomy
PM – ECT follow up clinic, ECG
Staff can arrange an interpreter if you need one.
Contact Traveline: Tel: 0871 200 22 33
Website: www.
If you want to make a comment, suggestion, compliment or complaint you can:
- talk to the people directly involved in your care
- ask a member of staff for a feedback form, or complete a form on the Trust website www.cntw.nhs.uk/contact/complaints/
- telephone the Complaints Department Tel: 0191 245 6672
- email complaints@cntw.nhs.uk
We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention.
You can provide feedback in the following ways:
- the quickest way for you to do this is to complete our short online survey at www.
- complete a Your Voice survey, available on wards, reception areas or from staff
- other options for sharing your feedback and experience www.
Patient Advice and Liaison Service (PALS)
PALS provide confidential advice and support, helping you to sort out any concerns that you may have about any aspect of your or your loved ones care.
We act independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations, to negotiate prompt solutions. If necessary, we can also refer patients and families to specific local or national-based support agencies.
PALS
Tel: 0800 032 0202
Email: pals
Post: FREEPOST PALS
South of Tyne
Tel: 0800 328 4397
Text: 07825 061 035
Email: pals@
Post: Patient Advice and Liaison Service, Garden Lodge, Hopewood Park, Ryhope, Sunderland, SR2 0NB
9.00 am – 4.30 pm, Monday to Friday
An answerphone is available at all times for you to leave a message. A member of the PALS team will aim to return your call as soon as possible.
Pharmacy (Clozapine enquiries)
Tel: 0191 245 6606
National Institute for Health and Clinical Excellence
Tel: 0300 323 0140
NICE Website
Pharmacy Medicines Information Line (Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust)
Tel: 0191 245 6604
Treatment Centre
St George’s Hospital
Morpeth
Northumberland
NE61 2NU
Tel: 01670 501 759
Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.
This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre Telephone: 0191 246 7288
Published by the Patient Information Centre
2023 Copyright, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Ref, PIC/562/1023 October 2023 V5
www.
Telephone: 0191 246 7288
Review date 2026