Susan Appleby (she, her, hers) – IPS (AD) Employment Specialist – Plummer Court – Newcastle

Prior to working in IPS, Susan worked as a Registered General Nurse (RGN). She has worked for various NHS trusts including Gateshead, Northumberland, and Newcastle Hospitals. In this role she gained experience of working with different professionals to support vulnerable people living in their own homes or residential care. She would often deliver holistic care to those with complex chronic conditions and/or a life limiting diagnosis.
Susan worked as an RGN in the East of the city for 5 years. She has witnessed first-hand the impact drug and alcohol addiction can have on a person’s physical, psychological, and social wellbeing. As well as the impact it can have on their families. These things can
often lead to people struggling to find meaningful paid employment.
“It is a privilege to be part of a person’s journey; to help empower, raise their self-esteem and confidence. Supporting people to find meaningful paid employment and watching them develop their knowledge and skills is truly the most rewarding thing to be a part of. I feel very passionate about the work I do. I love how it brings positive life changes for so many people-not forgetting their families and the communities they live in.”
Sarah Bittlestone (she, her, hers) – IPS Team Lead – North Tyneside

“I am passionate about supporting maternal mental health. After becoming a parent during the pandemic, I know how important it is to have a supportive working environment.”
Jonny Blythe (he, him, his) – Employment Specialist – Palmers Community Treatment Team – South Tyneside

“I feel lucky to be able to help the warriors that I work with to gain new jobs and navigate ways to make their current jobs work for them. I have held previous roles in our marvellous award-winning trust. I started out in Peer Support then moved over to the magical ReCoCo Recovery College.
I have a special interest in Addiction Services. Having used services myself in the past, I know how difficult it can be for people to overcome the stigma and judgment that can come with addiction and mental health. I am passionate about sharing the message that there is a life worth living and that it is easily achievable through the world of work! Paid employment worked for me and it can for others too! IPS ROCKS.”
John Bolland (he/him/his) – IPS Service Lead – St Nicholas Hospital

Newcastle EIP supported the development of IPS. In 2019 we were able to launch a proper, dedicated IPS Employment Support Service! Since then our service has grown from a small group of dedicated staff to a team of over 40 exceptional Employment Specialists. I absolutely love my job. I love meeting and working with amazing people, businesses and NHS colleagues.
My area of professional interest is actively changing culture to reduce stigma and discrimination. This will increase good employment practice, which will improve health and productivity, meaning everybody wins!
Danny Cain – Employment Specialist – Northumberland

His interests include gardening. Danny feels that this is great therapy for your mental and physical health. He also enjoys walking in the countryside and visiting National trust properties.
Danny used to be a Senior Peer Support Worker, and has lived experience of mental health issues. He previously worked within a Sunderland Community Mental Health team. He also has experience of working in ward-based rehabilitation and secure care
services. He is passionate about supporting the individual. Danny understands that meaningful employment can improve recovery.
Danny truly believes that with the best care and support, that anything is possible. Danny will enable service users to fulfil their dreams and guide them through their recovery journey. Danny is always willing to go the extra mile to help service users achieve their goals in life. He feels privileged to be part of the Individual Placement and Support team and will do his very best to achieve team goals.
“I have a passion for supporting people with addictions and a good understanding of how difficult it can be in breaking the cycle of addiction.”
Dan Campbell (he, him, his) – Employment Specialist – Cumbria Community Treatment Team

I joined the team at IPS in April 2023. I was initially attracted to the service as it was a good fit to my own approach to working with individuals. IPS takes a real world practical approach to engaging with people and helping them make positive changes to their lives. I genuinely gain a lot as a person by helping others to achieve in their lives. I understand that this journey is individual to each
one of us in its approach and goals.
I have a personal interest in breaking down the barriers and stigmas that many people with mental health conditions face. The more we can raise awareness, the better off we all will be!
Rebecca Carey (she, her, hers) – IPS Team Lead – Brookside Centre – North Cumbria

‘I feel privileged to work in the IPS team. I am passionate about supporting people to realise their individual employment dreams and walk with them on the journey to make that a reality. Ill mental health should not be a barrier to employment and with the right support, anything is possible.’
Aimie Coburn (she, her, hers) – IPS Team Lead – St Nicholas Hospital – Newcastle and Gateshead

Aimie is passionate about helping people achieve their goals and dreams, regardless of their background or past experience. She feels grateful to work in such a motivated, enthusiastic and passionate team.
Mark Cooper (he, him, his) – Employment Specialist – Northumberland

He joined the IPS team at the start of its journey in the trust.
“I am proud of the role that the team plays in supporting people to achieve their employment goals. I enjoy seeing the positive impact this has had for each individual and how it has laid the foundation for enabling IPS to reach more people.
I have a real passion for supporting people, with mental health difficulties to remain in work. This has led me to enhance my knowledge of employment and discrimination law. I am also an Employment Relations Act accredited workplace representative. I am proud to use my skills and knowledge, to enable those who access IPS to achieve their employment related goals.”
Alex Cottrell (he, him, his) – Employment Specialist – North Cumbria East Community Treatment Team

I then joined CNTW in the role of clinical support. I worked this role in NHS community mental health teams on both the psychosis and non-psychosis pathways. I supported those with complex and severe mental health problems. I was privileged to work with and support people from various areas of life throughout my tenure in these services. This experience led me to IPS. In these roles I was able to form strong connections with those I worked with. I felt a sense of fulfilment from being able to assist them reach their
goals, promote their independence and support them on their journey.
I have struggled with my own mental health. But thanks to companionship, encouragement, and a career that was rewarding, I was able to navigate through some tough moments. From this, I set my heart on helping others on their road to recovery.
I chose to work in IPS because I am passionate about promoting positive mental wellbeing and the advantages that employment brings to this. I love providing support to people, so that they have the best opportunity of reaching their job goals. The role of employment specialist allows me to continue working with a range of people, each with their own unique experiences. This allows me to build on my strengths in supporting others while also learning new skills. I love what I do. I love meeting and collaborating with fantastic individuals, organisations, and colleagues.
My professional focus is to actively help transform culture to lessen prejudice and stigma around mental health. Everyone will benefit from this. It will enhance excellent employment practises, which will boost productivity and positive holistic wellbeing.
Olivia Crommelin (she, her, hers) – Employment Specialist – Brookside Centre – Carlisle

In December 2019, Olivia left social work to follow her passion and become a holistic therapist. She set up her own business, carrying out massage therapies and energy healing treatments. Olivia continues to do this in her spare time.
“I have been an Employment Specialist since Feb 2021 and work in the Carlisle area. I believe that everyone should have the opportunity to find meaningful paid employment. Mental health should not be a reason or barrier to prevent this from happening. I am very proud and passionate about working in the IPS Team; supporting people with their recovery, helping to change people’s lives and making dreams come true. As a result of my own personal experiences with mental health and wellbeing, I know how important it is to find a job that is enjoyable and brings meaning to the person. This can be achieved by all who are referred to the team and want to find work”.
Ashton Davidson (she, her, hers) – Employment Specialist – North Tyneside

Prior to IPS, I worked for the Involvement Team where we helped service users become part of service-improvement activities. By doing this, people developed their skills and confidence which later led to some people building the courage to gain employment again, after facing so much adversity. It was here that I saw the benefit these activities brought to their life and recovery. When I heard about the role of an Employment Specialist, I felt being instrumental in helping people find employment would be such a rewarding job to be in. I was not wrong.
I feel incredibly lucky to work in such a varied role with an amazing team.
Rachel Driver (she, they) – Employment Specialist – Anderson Court, Berwick – Northumberland

“I am neurodiverse and I think sometimes this gives me shared ground for rapport and insight, other times I forget to tie my shoelaces.
I believe in self-acceptance and learning how to soothe and self-regulate. I also believe the world needs to be a better place, and we can help to bring that about through changing minds.”
Dawn Eastham – Employment Specialist – Hawkhill – Northumberland

“I feel privileged to work in the IPS team. I believe that everyone should have the opportunity to find meaningful, rewarding employment. Mental health should not be a reason or barrier to prevent this from happening. I am very proud to be working in the IPS Team. I’m passionate about supporting people to realise their individual employment dreams and guiding them on the journey to make that a reality.”
Dee Ewart (she, her, hers) – IPS Team Lead – South of Tyne

Dee has also contributed to The Take Ten People Project. She supported the set-up of a service user led group known as Voices Empowered. Dee is a registered Mental Health First Aid Course Facilitator. She is also a qualified Health and Social Care Assessor and an Internal Quality Assessor.
“I am passionate about improving access to opportunities for those who are living with Mental Health, Physical Health and Neurodivergent conditions. I believe in supporting progression, through increased hope and employment prospects. I also recognise the importance of educating employers and wider society.”
Nat Glencross (she, her, hers) – Employment Specialist – Brookside Centre – Allerdale and Copeland

Nat feels privileged to support people with their employment journey. She feels lucky to be in a position where she can instil hope to individuals who are struggling. She is passionate about promoting the benefits of employment and promoting the support that IPS employees can provide.
The role of employment specialist has allowed Nat to work with an array of different people, all with their own stories. It has allowed her to use skills she already had and has also provided her with new skills. She is continually trying to better herself through learning from her clients, and attending training. She strives to provide the best support and advice to the people she works with.
“To follow someone’s journey, watch them flourish, build confidence, and see that they are able to build a positive future for themselves; makes me feel so unbelievably proud to be part of the team.”
Jill Gray – Employment Specialist – Empire House – Sunderland

‘I joined IPS in 2020. I enjoy being able to meet new people and to support them on their employment journey. There is nothing more rewarding than someone being offered a job knowing you have supported that person.
I have a personal interest in guiding and supporting new staff in IPS. I have also completed training around Domestic Violence and found this to be useful.’
Rachael Heap – Employment Specialist – Greenacres – Northumberland

A role for a bank support worker caught my eye and I started working at St Nicholas Hospital on Greentrees Ward. This was a Psychiatric Intensive Care Unit. I stayed here until the day the ward closed before moving to St George’s where I spent the next ten years working on Embleton Ward. I had heard many great stories about IPS from a lovely friend and then the job advertisement popped up on my screen. After hearing all the amazing stories, I had to apply. Being able to give hope to people and support them
on their journey, is something I am very passionate about.
I joined the IPS team in April 2022. The support I have received since joining the team has been amazing. I am still finding my feet, but with the support from my colleagues, I am becoming more confident. Knowing that I am part of making a positive change in people’s lives is the most rewarding part of this role.
I am really interested in promoting our service to an Inpatient setting. I feel that we can work together with inpatient teams to ensure that everyone is aware of the support that we can offer. This can instil hope in an individual, early on in their recovery journey.
Daniel Hughes – Employment Specialist – Dryden Education Centre – Gateshead

Dan joined IPS in late 2021 to support the Gateshead Early Intervention Psychosis team.
‘I have a personal interest in helping people change their perspective on themselves and their situation to help them return to work.
Kate Lancaster – IPS Team Lead – Primary Care – Northumberland and Newcastle

I have had the pleasure of working within IPS for the past three years, working alongside an amazing team. During the challenges of the pandemic, we continued to support people into meaningful paid employment. It was an extremely rewarding experience to see people regain their confidence and hope.
In addition, IPS strives to make positive cultural changes within the workplace to prevent sickness and work related stress. I am proud to be part of this team’s journey and to see it expand into the incredible service it is today. I am beyond excited to have been
appointed Team Lead of the new IPS service being delivered into Primary Care.
I am passionate about supporting those who have experienced difficulties into employment. Employment can be a really important recovery tool. I specialise in helping people identify their employment hopes and dreams. I then support them back into employment and provide ongoing support until they regain their confidence.
Joss Livesey (he, him, his) – Employment Specialist – North Cumbria

Prior to this Joss has worked in many different roles, including as a Care Worker. It was in this role, supporting young adults with additional needs that led him to find fulfilment and a sense of purpose in supporting others.
“I am passionate about supporting and empowering others. I have personal experience of mental and physical health difficulties. I understand first-hand the positive impact that good employment can have on a person’s recovery and wellbeing. My own experiences have helped me to appreciate how important purpose, routine, and a sense of belonging are for positive well-being. I believe good employment can provide all the above. I also see my role as an opportunity to contribute to social change. To promote equity, diversity, and inclusion in workplaces and in the wider community, by educating employers and helping people to understand their rights at work. It is a privilege to be able to assist in people’s recovery and wellbeing in any way that I can.”
Andrea McInerny-Ortiz (she, they) – Employment Specialist – Newcastle

“I feel privileged to be working in IPS. My journey has come full circle. I now get the opportunity to help others who have experienced mental health issues fulfil their goals, passions and dreams no matter what their previous experience has been. I have a particular professional interest in Equality Diversity and Inclusion, especially around LGBTQ+ issues, disability and neurodiversity.”
Ian Martin (he, him, his) – IPS Team Lead (AD) – Plummer Court – Newcastle

“I love supporting people back into employment. I feel very privileged to be part of their recovery journey. I enjoy watching people develop their confidence and grow individually. I love receiving the call from clients to say they have gained employment and listening to the pride in their voice at this achievement.”
Shauna Nelson-McGuire (she, her, hers) – IPS Employment Specialist – EIP Ravenswood Newcastle

Prior to working in IPS, Shauna worked for Newcastle Hospital Trust for 19 years. She worked in various different roles and departments. Shauna qualified as a Nursing Associate in December 2020 becoming registered with The Nursing and Midwifery Council.
In all of her previous roles, she worked with multi-disciplinary teams to support vulnerable people. This involved working with people holistically in hospital, in their own homes, residential care and in a clinic setting. Shauna has worked in the east of the city with patients and families where health inequality is very apparent. She has worked with patients and families struggling with
disability, unemployment, mental health conditions, drug/alcohol abuse, and crime.
“I strive to provide the best support to achieve the best outcome. I am committed to improving lives by delivering hope and empowering others with their experiences and choices. I am passionate about helping people become the best version of themselves. Everyone should be given a chance in life to achieve their dream job. I feel very privileged to be part of the IPS team.”
Dan Pickering – Employment Specialist and Registered Nurse – Gateshead

“I’ve always been driven by a desire to make a tangible difference in people’s lives. This role allows me to do just that in a meaningful and evidence-based way. Supporting people to find employment in jobs that they want is incredibly valuable to their journey towards recovery. I feel extremely lucky to work in IPS alongside ever-inspiring service users and colleagues.”
“I have a personal interest in supporting those suffering from psychosis in community settings. My hope is to help people find empowerment, enjoyment, and stability through employment. As well as leveraging the strengths and resilience they possess to succeed on their recovery journey.”
Kartik Poojari – Employment Specialist – Hopewood Park – Sunderland

I was keen on exploring a career in mental health. This led to me working part time in CNTW inpatients services with Adult, Elderly and CYPS. After working extensively with CYPS, I realised that a sense of purpose in life is of the utmost importance. This sense of purpose found its way for me through IPS, where I was able to provide a purpose for individuals. Providing employment opportunities to people with mental health difficulties can be a positive incentive for their recovery and contributes to their overall
wellbeing.
Employment can help build confidence and self-esteem by providing a sense of attainment and purpose. I am passionate about supporting people into employment and feel a sense of achievement watching them fulfil their dreams.
Steve Reid – Employment Specialist – Teleport House – Sunderland

Tina Richmond (she, her, hers) – Employment Specialist – Greenacres – Sunderland

Prior to this Tina worked in both primary and secondary education. She was given the opportunity to pilot the Cover Supervisor role within Northumberland. She then set up an early intervention programme to support young people at threat of exclusion from School.
Tina has a keen interest in developing services that enable individuals to gain a sense of achievement and purpose.
“It is an honour to be part of someone’s journey. It gives me a great sense of personal pride and satisfaction.”
Tom Roberts (he, him, his) – Employment Specialist – North Tyneside

I really believe that being in the right job can play a big part in a person’s recovery journey.
Over the past fifteen years I have supported people experiencing homelessness, worked as a community mental health advocate and in secure settings. I’m passionate about helping people to understand their rights and to believe in themselves.
The best thing about working at IPS is being able to work alongside people to reach their goals and fulfil their potential!
Jannene Rutherford – Employment Specialist – Fairnington Centre, Hexham – Northumberland

“I am passionate about mental health. I am proud to be part of an amazing team. Our job is to break down barriers and overcome stigma. Sadly, this is still happening in the workplace. Supporting Service Users to reach their goals in employment is very rewarding. Employment plays an essential role in a person’s recovery. It is a privilege to be part of an individual’s journey to better mental health.”
Adam Smith (he, him, his) – Employment Specialist – Gateshead

Adam joined IPS in July 2023 to support Gateshead Community Treatment Team (West).
“I feel incredibly privileged to work for IPS. I thoroughly enjoy meeting new people and helping them realise their aspirations and dreams, with the support of a team like ours I believe anything is possible. I have lived experience with both physical and mental health. I believe this allows me to nurture a greater level of understanding as I know how hard life can be at times. I have seen first-hand how IPS can make a difference.”
Kirsty Smith (she, her, hers) – Employment Specialist – Palmers Community Hospital – South Tyneside

As a service user myself, I was supported by IPS during a time I found my work life and mental health particularly challenging. In February 2021 I successfully secured a role as an IPS Employment Specialist and have brought with me a drive and passion to give others the same level of care and support IPS provided me with, which turned my life around.
Now I work collaboratively with individuals on their recovery journey. I get to see people grow in confidence, self-worth and independence. I get to share knowledge of mental health and wellbeing with employers. I get to challenge discrimination and promote fair practice. I love my job!
Kate Stoddart (she, her, hers) – Employment Specialist – Brookside Centre – West Cumbria

When I read about the Employment Specialist role, I thought it was the perfect fit for me. I feel extremely lucky to have been given the opportunity to join the IPS team in June 2023.
I think it will be really rewarding to not only see outcomes for those I work with but to see individuals develop skills and confidence which they can carry forward with them. I have experienced the positive impact that good employment has had on my own life and mental health. I want to help others to see this too.
I am very keen to develop my own skill set and learn new things through training sessions and from my colleagues. I am excited to see what the future holds within IPS.
Deborah Stoker (she, her, hers) – Employment Specialist – Molineux Centre – Newcastle

William Shakespeare.
Deborah joined IPS service, as a service administrator in 2020. She is now, an employment specialist. Deborah’s past jobs included;
- Newcastle Social services: working with children with disabilities, young people and older people’s services.
- Research and Development with Newcastle city council working on many projects including those with Sport England.
- NHS Trusts including; Newcastle upon Tyne Hospitals and Cumbria, Northumberland, Tyne & Wear Mental Health and Learning
Disability Trust.
Deborah is enjoying her new role with the IPS service and is part of an amazing team, the best team ever! Their main objective is to help service users gain meaningful paid employment. Deborah is committed to helping people with mental health conditions, to achieve their employment goals which ultimately enhances their lives.
Louise Tindill (she, her, hers) – Employment Specialist (AD) – Plummer Court – Newcastle

“The most rewarding part of my role is seeing people turn their lives around, overcoming challenges and recognising their own unique skills.
I strive to support the recovery communities around the North East. I see paid, meaningful employment for all individuals as being crucial to health and wellbeing.
I’m proud to be part of this award winning team and look forward to continuing to work with those who access support from IPS.”
José Vicente-Herrero (he, him, his) – Employment Specialist – Newcastle

When Jose learned about IPS in 2020, he knew that he wanted to join the team. He enjoyed learning about the positive difference IPS can have on an individual’s recovery journey.
“I am tremendously proud and honoured to be part of this team. It is a privilege to be able to assist people on their journeys to recovery, supporting them to achieve their ambition and make their dreams come true.”
Sarah Wallace – Employment Specialist – Dryden Education Centre – Gateshead

“It is an honour to work in IPS. I enjoy supporting amazing individuals to identify their aspirations and dreams. Then helping to create opportunities for them to secure employment. I believe that with the right support and values anyone can work.
The best part of working in IPS is seeing people develop skills, grow in confidence and secure their dream job.”
Edward Warrington – Education and Employment Specialist IPS-Y – Newcastle and Gateshead

Ed works with young people between the ages of 14 and 25. He supports them with both education and employment. He has supported young people to achieve a range of outcomes since the start of IPS-Y in January 2022. This has included in-education support to both young people and education providers.
Ed is a veteran of the UK armed forces. He also has experience of teaching in secondary education. This is where he found his passion for working with young people. Ed enjoys finding solutions to problems that affect the youth population of the North East. He is also passionate about working with trust partners to promote opportunity.
Mary Warwick-Greer (she, her, hers) – Employment Specialist – Oxford Centre – North Tyneside

“I feel inspired when the people I support have found a way forward in their employment. Whether this is finding a new role, managing their present employment or returning to work after a period of ill health. I am passionate about helping people and employers in managing mental health in the workplace. This often includes overcoming stigma and misunderstanding.”
I am always learning and developing my skills. I have a specific interest in employment negotiation and mediation.
Nicole Weightman (she, her, hers) – Employment Specialist – West Farm House – Northumberland

Nicole has a special interest in retention work.
Jamie White – IPS Team Lead – Greenacres – Northumberland

In my current role as an IPS Team Lead I believe that helping people find employment is a good foundation to maintain long term recovery.
I have a special interest in different recovery models including 12 steps.
Diana (she, her, hers) – IPS Service Administrator – St Nicholas Hospital – Newcastle

Elsa Wright – Employment Specialist – Gateshead and North Tyneside

“I am very passionate about this role. It is an honour and a privilege to help support people back into employment. I enjoy seeing first hand the positive difference that this can make to their lives.”
Elsa has a current interest in developing her knowledge around working with people who are Neurodiverse. This will help her to better support those with Neurodiversity and their employers.