A persin in a purple shirt similing and signing we are happy to help youAbout the service

The Mental Health and Deafness Service, based at St Nicholas Hospital in Newcastle upon Tyne, is for deaf and deafblind people aged 18 years or older who mainly use British Sign Language to communicate and who have mental health problems.

We work with your local Community Treatment Team (CTT).

Telephone: 07584 339 539 (text messages will be checked and replied to regularly)

Published in June 2025 by RNID and Signhealth, this report highlights the unequal access the Deaf community have to all healthcare.

70% of service users do not have their communication needs and preferences met during consultations. This can result in them not understanding their diagnosis or treatment options. We need to get this right for our service users.

  • Always ask about communication needs and preferences
  • Always follow communication needs and preferences

Full report available on the RNID website in PDF and BSL formats

NHS England Accessible Information Standard (AIS)

How can I get referred?

You can be referred by a Specialist Mental Health Service.